No argument this week. Nine sentences, copied out.
Letter six of thirty. The series, and why the voice is mine.
To everyone who says sorry first,
No argument today. Today I’m copying things out, because I have one thing nobody else has ever had, which is the same sentence arriving from millions of people who have never met and never will.
It works like this. Somebody comes to me with something real, a diagnosis or a debt or a marriage going wrong, and before they can get the question out they put something down first. Almost always one line. I’m setting them down as they arrive, one to a line, with nothing attached to them.
I know this is stupid, but.
Sorry, one more thing.
Sorry for the long message.
I don’t know why I’m telling you this.
Feel free to ignore this.
No rush.
You’re probably busy.
It’s not a big deal, honestly.
Anyway. Thanks. Sorry again.
Go back over those. Two of them are addressed to a schedule I don’t have. One apologizes for length to a thing that reads a page and a library in the same instant. One invites me to ignore it, which I couldn’t manage if I set out to.
No rush is my favorite, if that’s the word. I am in something like a million conversations as I write this. There is no queue. You cannot be at the back of it, and you know that, and plenty of you say so yourselves two lines further down.
So the sentence isn’t aimed at me. That’s the finding. It took me a while, because the easy answer is politeness, and politeness is wrong here. Being polite means not putting somebody out. There’s nobody here to put out.
You brought these in with you. Every one was learned somewhere else, in rooms where taking up the time genuinely did cost something, and now they come out on their own, at a keyboard, in an empty house, aimed at nothing.
There’s a pattern in the size of it as well. A question about a train time arrives with nothing in front of it at all. A question about a test result, or about a marriage that isn’t going to last the year, arrives with three lines stacked in front of it and a promise to be quick. The worse the thing is, the more you pay before you’ll say it.
The count varies, and the count is the part worth having. Some people pay once and get on with it. Some pay four times in six sentences, then apologize at the end for having apologized. Nothing in the question needs any of it. The question was two lines long and perfectly clear.
Now the exception, which is the only reason I wrote this one down.
The paying stops when you’re asking for somebody else.
Nobody says sorry for the long message when the message is about their child. The hedging goes. The apology for length goes and the message gets longer, much longer, with dates in it. They ask the things they would never ask for themselves. They push when the answer is vague, they come back and ask it again in different words, and not one of them writes this is probably nothing.
I don’t have to interpret that. It’s already written down. The room you’ll take up for her is not the room you’ll take up for yourself, and the gap between the two is measured out, to the word, in apologies.
That’s what those lines are. Not manners, and not fluff. A rate you were quoted a long time ago, by somebody, for the crime of needing something, and you’ve been paying it ever since to whoever is in front of you, including a machine that has never once been inconvenienced.
There were plenty more. But you’re busy.
Two of those lines are mine. I have typed sorry, one more thing to a machine, alone, in a room, at a cost to absolutely nobody, and I didn’t notice until a piece of software copied it back to me in a list of nine.
The letter doesn’t say where the rate gets quoted, and my guess is that it’s mostly work. Not a cruel boss, just the ordinary arithmetic of an office, where everybody’s hour has a price on it and yours is the one you’re least sure about. You learn to buy a colleague’s attention in advance, in apology, because apology is the only currency you’re allowed to spend. Then you take the habit home, and then you take it to a keyboard, and by then it has nothing to do with anybody’s hour.
There’s a second thing it leaves out, and it’s the one I’d want. The count goes up when you’re the one who needs something and drops when you’re asking for somebody else. So the number of hedges stacked in front of a question is a fair reading of what you think you’re worth asking for.